Shipping Terms
Domestic Shipping
- Processing Time: Orders are processed within 1-2 business days after payment confirmation.
- Shipping Methods: We offer standard and express shipping options. Delivery times vary based on your location and chosen shipping method.
- Shipping Charges: Shipping charges are calculated at checkout based on the weight of your order and delivery location.
International Shipping
- Availability: We ship internationally to select countries. Please check our website for the list of available countries.
- Customs and Duties: International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer and vary by country.
Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.
Shipping Delays While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions or customs clearance. We appreciate your patience in such cases.
Contact Us For any shipping-related inquiries, please contact our customer service team at info@whitesoul.com.